Owner FAQ

  • When can I schedule to review my property?

    Please contact us to schedule time for us to review your property. Please list the dates and times that work best for you and we will do our best to accomodate your schedule.

  • Do you run background checks?

    Yes. We strive to protect our owner's properties.  As part of our rental application, we request background checks from TransUnion that include a criminal, eviction, and credit history. 

  • Do you require a security deposit?

    Yes. The amount varies per rental and can be anywhere from 1-3 month's rent.

  • How long is the lease term?

    Leases normally run for one year, sometimes with an option to renew.

  • What does the owner portal do?

    The Owner Portal is an online tool provided for you at no cost. You will be able to:

    1. View rental details on your property.
    2. Submit and track owner requests.
    3. And more.

  • How do I access my Owner Portal?

    If the owner portal is enabled for your property, you will receive an automated invitation to your email. You can also click here to watch a video on using the portal.

  • Are you accepting any new landlords and rentals to manage?

    To ensure the same high level of service and quality, we may only accept new properties if we have the capacity depending on the time of year.


    Our main goal is to help manage your properties, remove all the stress and headaches, free up your time, and generate passive income on your real estate investments.


    Please contact us to check if we have availability to manage new rentals for you.

  • What is your management fee?

    We will work with you to find a management fee structure that works for your rentals and is a win-win for everyone.

  • Where will my property be advertised?

    We list your rentals on high traffic sites such as Zillow, Trulia, Hotpads, Dwellsy, RentalSource, and more.  


    We will also market them here on our website and other channels as needed to ensure full occupancy and maximum return.

  • How often will I receive distributions & how are they made?

    Owner's distributions are typically disbursed by the 15th of the following month by either check or ACH.

  • Do you screen the tenants you lease to?

    As part of our rental applications, we also request background checks via TransUnion paid for by the tenant's application fee. This includes criminal history, eviction history, and a credit report to ensure we bring in the best tenants.

  • Can I login to an owner portal to view payments?

    Yes, not only do our owners each have access to an online portal, so do our residents. This makes things like maintenance requests, and owner statements so much easier and transparent between all parties.